Shipping and Return Policy
We are committed to provide excellent overall service that includes best pharmaceutical products, fast shipping, secure privacy and safe payment.
We deliver all our products from top licensed couriers company who are well known to deliver product on time and safe. Once your order is confirmed and the payment is done successfully, we will provide you the tracking number. With the help of tracking number you can easily track the location of your order.
- 1. Overnight service- Overnight service is from U.S to U.S and U.K to U.K. Its cost flat $150.
- 2. Express service- is from U.S to U.S. It will take 5 to 7 working days for shipping and will cost flat $100.
- 3. Normal service- from U.K to U.K and U.K to EUROPE. It takes 7 to 12 business days for shipping and cost flat $25.
In some inauspicious conditions such as unfavorable weather conditions or the deliver is closed in your area because of other natural conditions, in those cases it can take 1 to 2 days extra to deliver your order. In advance, we will inform our customer about such circumstances and give you the expected date of deliver.
- 1. In case of any loss or damaged product, inform to our customer care executive within 7 days. You have to send us the proof of damage product by clicking photographs or by making video of unwrap process and mail us on our site. We will do all needful and re-ship your order with next 2-3 days.
- 2. If the product that you have order is not as per the description on our site or in case of wrong product. You can call our customer care and they will re-ship your order once your complaint is verified.
Customer notes that, we are not accountable for any kind of wrong information provided from the customer end. In case, you have not received your product because of incorrect delivery address, we are not responsible for that.